Text messages

You can run your whole Mishtatef account by text, on WhatsApp, or by calling the same number, and you never have to. This page is the whole of it: what we send, how you turn it on, how you stop, what the line says when you ring it, and what changes on WhatsApp.

Effective August 7, 2026

Send START to (810) 670-8080 and run your Circle offline.

No app, no browser, no account first — one text and you can open a family gift, chip in, and see who has answered, all from the message thread. Texting us is itself the opt-in: our first message back names us and carries the disclosures below before anything else happens.

Message frequency varies based on activity. Msg & data rates may apply. Reply STOP to cancel, HELP for help.

01What we send, and how often

Mishtatef sends account notifications and group contribution updates to members who have asked for them: a request to chip in to a family gift, a code confirming your number, notice that a charge did not go through, a gift charged or refunded.

Message frequency varies based on activity. Msg & data rates may apply. Reply STOP to cancel, HELP for help.

We do not send marketing or promotional text messages. Message frequency follows your Circle’s activity — a quiet month is a quiet phone.

02How you turn it on

Texting is off until you ask for it. You add a mobile number to your profile, tick the box below, and we send a six-digit code to that number; entering the code is what proves the number is yours. Until all three have happened we do not text you, and your account works exactly the same if you never turn it on.

Run your account by text

Verify the number above and you can text Mishtatef to check on an Event, give, or add people — no app needed.

Text me a code
The opt-in as it appears in the product, at Profile → Texting, once you are signed in. Shown here so it can be read without an account; the box and the button are live only on that page. The button stays disabled until the box is ticked — consent is what sends the code, not a step you can skip past.

The first and only message that ticking the box earns is the code itself, word for word (the digits here are a stand-in):

Mishtatef: your code is 123456. It expires in 10 minutes.

Entering the code back into the page completes the opt-in. A member who never replies has received exactly this one message and nothing further.

There is one other way in, and it starts with you: send START to (810) 670-8080. This is the whole of that first exchange — the reply is fixed copy, not something written per person:

START

Hi! This is Mishtatef — group gifting, done right. Already have an account? Text me the email address on it. New here? Reply NEW and I'll set you up. Message frequency varies based on activity. Msg & data rates may apply. Reply STOP to cancel, HELP for help.

Texting us first is itself the consent — nothing is ever sent to a number that has not written to us. The conversation goes on only if you reply, and every message of it can be ended with STOP.

These screens are also hosted as plain images, for a review process that asks for a screenshot link rather than a page: the consent checkbox, the code it sends, the START exchange, and this page as one image.

Either way, the wording you agreed to is stored with your consent — not a tick in a box, the sentence itself — so a question about what you were told is answered with what you actually read.

03How you stop

  • Reply STOP to any message and the messages end. We reply once to confirm — “Mishtatef: you are unsubscribed and will get no further messages. Reply START to turn them back on.” — and then nothing further.
  • Reply START to turn them back on.
  • Reply HELP for help. The reply is “Mishtatef: group gifting, done right. Help: support@mishtatef.com. Reply STOP to cancel. Msg & data rates may apply.”
  • Or remove the number under Profile → Texting, which stops the messages and drops the number from your account.

STOP, START and HELP are decided in code on the whole message, before anything else reads it. They work on every message we send, whatever it otherwise says.

04Your number is not shared

Mobile phone numbers and SMS consent — we do not share them, with anyone, ever. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Every category of sharing described in our Privacy Policy excludes text messaging originator opt-in data and consent.

Carrier fees may apply to messages you send and receive. Mishtatef does not charge you for text messages.

The full detail is in the Privacy Policy under “Text messages and your mobile number”, and in our Terms of Service. Questions about any of it: support@mishtatef.com.

05The same number, called

(810) 670-8080 answers when it is called, not only texted. It is the product, spoken: a menu reads out the choices, you press a key, and where something is being confirmed you can say “yes” or “no” instead. The choices, in the words the line reads them:

  • To hear your account
  • To answer what is waiting
  • To give to an Event
  • To open a new Event
  • For your invite code
  • To add a card
  • For money on its way
  • Notification settings
  • To hear about Mishtatef
  • To leave us a message

Every amount is read out in full before you agree to anything, every question is asked again up to three times if you miss it, and silence never ends in a dial tone: the menu is read once more, then a goodbye that names this number for texting. A card is keyed in on the keypad inside our payment company’s own system, and the digits never reach us.

Somebody with no account can ring it. They can hear what Mishtatef is before deciding anything, key in a nine-digit invite code if their family gave them one, say their name, and agree to the Terms on the keypad. The line asks for that agreement in one sentence, the same one every time:

One thing first: opening an account means you agree to the Mishtatef Terms and Privacy Policy. To agree and open your account, press 1.

A keypress is recorded exactly as a texted YES is. Declining opens nothing, and the caller is told so.

When we call you. The line never rings on a timer and never for marketing. It rings for two reasons only, and only where the operator has calls switched on: a notice for somebody who asked to be reached by telephone, and a spoken invitation to a landline that cannot receive the text one. Calls go out between 11 AM and 9 PM where you live, never on Shabbos or Yom Tov, and every call names the key that stops them. If nobody answers, at most one message is left, saying what the call was about; an invitation to somebody with no account leaves none. Nothing you say on the line is recorded or transcribed, with one exception you choose: a message left for us is delivered to a person by email and deleted from the telephone company.

Mishtatef does not charge you for calls in either direction. Your telephone company’s ordinary rates apply.

06The same number, on WhatsApp

(810) 670-8080 is on WhatsApp too. Write to it there and the same assistant answers there — open a Circle, chip in, ask who has answered, hear the invite code — in the same words and with the same confirmations. You are the same account whichever way you write: one number, one person, nothing to link.

Where what we send arrives. WhatsApp lets a business start a conversation only with a message Meta has approved in advance, and only with somebody who has written to it. So the rule is where you last wrote to us: once you have messaged (810) 670-8080 on WhatsApp, a request to chip in or a receipt reaches you there, worded as the message Meta approved; send an ordinary text message and everything moves back to SMS. A six-digit sign-in code always comes as a text. When you answer, on either app, the reply comes back where you answered; a WhatsApp conversation stays open for a day after your last message, and after that a reply comes as a text. Profile → Phone number says which one you are on.

Stopping works the same way. STOP on WhatsApp ends the texts exactly as STOP by text does and is confirmed there, HELP gets the same help, START turns them back on, and removing your number under Profile → Texting ends both. There is no separate WhatsApp setting to find.

Who sees it. A message you send on WhatsApp is carried by WhatsApp (Meta) under WhatsApp’s own terms and by our text messaging provider, exactly as a text is carried by your carrier and by them. We keep it as we keep a text — see the Privacy Policy. Mishtatef does not charge for WhatsApp messages in either direction; WhatsApp is free to use and your data plan’s ordinary rates apply.